We have been very busy over the past few months and so has our service department. We have traded in and purchased some Bang & Olufsen equipment from clients of ours. These have all been onto the service bench for a service and clean and are now ready to find new homes. We have the following CD player, speakers, accessories and even a television available. If you would like any more information about them or would like a demonstration, please contact us and we would be happy to assist you.
Last night we took part in the weekly #SmartHomeHour Tweetup. This initiative was started by #LiveInstall, which is run by Kris Gamble. Smart Home Hour is an opportunity for professional audio video installation companies to discuss the technologies that have been raised as issues or requirements for modern smart homes.
Pigalle Restaurant in Cape Town has been a client of ours for the past few years. From time to time we carry out service work for them this usually includes checking all the amplifiers are in good working condition and making sure that there is not too much dust build up on the fans of the amplifiers.
Due to a power surge, one of the amplifiers needed some service. We booked it into our service department, leaving them with a loan amplifier.
Today we returned their serviced and cleaned amplifier. All working well and ready to go for dinner service tonight!
We were called out to a new client in Tokai today, with a few small but tiresome problems. The first problem that we had to deal with was the installation and setup of the HDMI over CAT6 Transmitter / Receiver units. We were unable to get a constant signal across the CAT6 cable. After closer inspection, we found that the termination was not done well which was causing connection issues on the transmitter.
Today on our DSTV Service call we noticed a strange fault with a clients DSTV Satellite system. The fault on the system seemed simple: The single view decoder would boot up, but once it had booted the channels would not receive a feed from the satellite dish except for the program information. After our client had called MultiChoice and swopped out the decoder for a new one, she called us in to trouble shoot the problem.
The setup is an Extra-View setup: A High Definition decoder in the main lounge with a Single View decoder in the gym. A pair of coax cables link the satellite dish to a multi-switch, which then splits the cables out to the two decoders.
We found that there was a problem with the installation and replaced the multi-switch and LNB. We were surprised that only the single view decoder showed any problems as usually the High Definition decoders are more susceptible to interference or issues with the LNB. Thankfully it was a quick service call and now all is back up and working again. Our client is very happy that she can gym and watch television.