Category Archive for ‘Service Calls’

DSTV Service callout Camps Bay – 5 September 2018

Quick DSTV service call in this stunning Camps Bay property. Clearing the hard drive and ensuring all frequencies are set correctly for DSTV Multiview.

As this is a holiday rental property often guests record shows on the DSTV PVR function. If the hard drive capacity on these decoders reaches maximum, then the decoders often slow down or freeze.

DSTV Service call – Pearl Valley – 20 January 2016

We were called out to one of our regular Bang & Olufsen clients in Pearl Valley golf estate to assess the poor signal quality that they were receiving on their DSTV decoders.

Upon inspection of the installation we found no fault with the Satellite LNB or the satellite dish. The Satellite dish that is installed is a high quality fibre glass satellite dish.

The culprit of the intermittent loss of signal was in fact the trees that had grown in front of the satellite dish blocking the signal.

Our client had the tress trimmed back and the signal and strength returned to full quality as expected.