We were called out for a DSTV service call at one of our clients properties. The description of the issue was quite strange, so we investigated and found that the problem had not been addressed by the previous technicians.

Why he had just replaced the faulty LNB, but still had no picture on his DSTV?

Upon closer inspection we found that the satellite dish had been damaged. The wind has been so strong in Llandudno recently that the satellite dish has buckled and is no longer in good condition to receive DSTV signal. We have replaced the satellite dish and all is well again.

Damaged Satellite Dish

Damaged Satellite Dish