We are proud to be registered as CEDIA members, a brief summary of what a CEDIA member is and why we subscribe to the membership can be understood in the following code of ethics.

CEDIA Member Code of Ethics

This code of ethics is designed to promote quality of service, responsiveness, responsible business practices, proper legal and ethical conduct, and overall excellence.


  • Provide to all persons truthful and accurate information with respect to the professional performance of duties.
  • Maintain the highest standards of personal conduct to bring credit to the custom electronic and design industry.
  • Promote and encourage the highest level of ethics within the profession.
  • Responsibly uphold all laws and regulations relating to CEDIA policies and activities.
  • Strive for excellence in all aspects of the industry.
  • Use only legal and ethical means in all industry activities.
  • Protect the public against fraud and unfair practices.
  • Use written contracts clearly stating all charges, services, products and other essential information. To the extent that the customer does not own the software code for all programming implemented by the member, contracts should address the parties’ rights and responsibilities as to such codes.
  • Demonstrate respect for every professional within the industry by consistently performing at or above the standards acceptable to the industry.
  • Make a commitment to increase professional growth and knowledge by participating in technical and industry business training.
  • Contribute knowledge to professional meetings and journals to raise the professionalism of the industry.
  • Maintain the highest standards of safety.
  • When providing services or products, maintain in full force adequate or appropriate insurance.
  • Cooperate with professional colleagues, suppliers and employees to provide the highest quality service.
  • Extend these same professional commitments to all persons supervised or employed.
  • Subscribe to CEDIA’s Code of Ethics and abide by the CEDIA Bylaws.



Any complaint against a CEDIA member, whether by a member or non-member, shall be initiated by the filing of a complaint in writing and submitted to member@cedia.org. The complaint must be brought to the attention of CEDIA Headquarters within one year of the date of the alleged unethical behavior.

For more information about CEDIA’s Ethics Grievance procedures, please email member@cedia.org.

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