Posts Tagged ‘DSTV’

DSTV Service call July 10

We were called out to a new client in Tokai today, with a few small but tiresome problems. The first problem that we had to deal with was the installation and setup of the HDMI over CAT6 Transmitter / Receiver units. We were unable to get a constant signal across the CAT6 cable. After closer inspection, we found that the termination was not done well which was causing connection issues on the transmitter.

DSTV Service call July 8

Today on our DSTV Service call we noticed a strange fault with a clients DSTV Satellite system. The fault on the system seemed simple: The single view decoder would boot up, but once it had booted the channels would not receive a feed from the satellite dish except for the program information. After our client had called MultiChoice and swopped out the decoder for a new one, she called us in to trouble shoot the problem.

The setup is an Extra-View setup: A High Definition decoder in the main lounge with a Single View decoder in the gym. A pair of coax cables link the satellite dish to a multi-switch, which then splits the cables out to the two decoders.

We found that there was a problem with the installation and replaced the multi-switch and LNB. We were surprised that only the single view decoder showed any problems as usually the High Definition decoders are more susceptible to interference or issues with the LNB. Thankfully it was a quick service call and now all is back up and working again. Our client is very happy that she can gym and watch television.

Cape Town DSTV Satellite Dish with LNB

DSTV Satellite Dish with LNB

Speed Test Result

The power of Fibre

High quality Audio Video content is becoming readily available online. This is great for our entertainment, but how does our internet bandwidth restrict us from viewing this content?

I have recently posted about the 5 Benefits of Fibre Broadband in Clifton. We are currently able to offer high speed broadband internet as well as DSTV over IP. This means that residents of Clifton are finally able to access High Definition DSTV. Something previously unavailable.

5 Benefits of Fibre Broadband in Clifton

It is great to know that Fibre broadband in Clifton is available! I would like to highlight some of the benefits of moving over to this new type of internet solution.

  • High speed internet. Speeds of up to 10 Megabits per second are readily available.
  • Reliable internet connections. As the fibre is well insulated and not copper or any other type of metal, there is no interference. Creating reliable connections to the internet.
  • The ability to access security systems from other locations. Remote camera monitoring is possible as there is more data available for good quality picture from CCTV cameras.
  • Streaming of televisions series and movies is possible. It is now possible to start buying shows on devices like Apple TV.
  • It is possible to have DSTV delivered over fibre. This does away with the previously required satellite dish on the roof. With this in mind, High Definition DSTV is finally available in Clifton.

If you would like more information about these systems, or would like to move over to this type of system, please contact us and we will be happy to meet with you to discuss your requirements.

Fibre Broadband in Clifton

What is possible: Fibre Broadband in Clifton

Television upgrade – Clifton Apartment

When discussions began in January to plan for the upgrade of a clients Clifton Apartment to the new DSTV over Fibre Video system from Smart Village, special planning was needed to make sure that we could meet the expectations of our client. As well as making sure that the system functioned intuitively and delivered high quality picture to the three viewing environments of the apartment.

The process began when discussions with Smart Village and a visit to the apartment confirmed access to the required Fibre. (More information about the Fibre installation can be found here: Fibre Optic Installation.)

Next we had to decide on the type of televisions to use in the upgrade. Mirror Televisions were considered, but it was decided that as this apartment is not occupied full time a an alternate solution would be more appropriate. The stunning Samsung Series 8 55″ LED Televisions were my recommendation for this installation; replacing the existing Panasonic Plasma screen monitors. These 55″ LED Televisions are exactly the same size as the old Panasonic 50″ Plasmas.

We started with replacing this Plasma in the master bedroom.

The original Panasonic 50" Plasma

The original Panasonic 50″ Plasma

One of my intentions was to make the television viewable from the bed as well as from the bath. This meant checking that the new Vogels Pull & Rotate bracket was the correct choice for the Samsung LED in the master bedroom, I had to take a quick picture to confirm this.

Television turned towards the bath

The new Samsung television turned towards the bath