Category Archive for ‘Service Calls’

DSTV HD Decoder Upgrade

We have spent the day at one of our old clients upgrading their installation to High Definition.

DSTV HD Decoder Upgrade

DSTV HD Decoder Upgrade

While this is a simple installation, various challenges need to be remembered for upgrading to High Definition. The existing installation in this apartment used a Dual View Standard Definition PVR decoder.
The video signal for the second television is sent to the master bedroom over RG6 Coax cable. This cabling was installed into the apartment when the apartment block was being built.

This has created some challenges for installing the correct cabling to insure that this upgrade is possible.

Before and After equipment cabinet service

Equipment cabinet service

As summer approaches it is worth while to consider having your audio video system serviced.

During the year dust builds up on all electronic components and this is the perfect opportunity to have our technicians visit you to ensure that this is tidied correctly.
It is also a good idea to have the system checked to make sure that everything is working correctly before your guests that you plan entertaining arrive.

Bang & Olufsen BeoLab 3500

Bang & Olufsen Service Call 20 August 2014

I received a call from an old client of mine to ask us if we could carry out a Bang & Olufsen service call and investigate a buzzing sound that had developed on his Bang & Olufsen BeoSound 9000 CD player with BeoLab 8000 speakers.
We visited his home where we noticed the buzz on the speakers ourselves. We found that there was lots of electrical interference from other electrical items in the room.

Bang & Olufsen Service call – Kingsriver Estate

We were contacted by Ruud from Kingsriver Estate to have a look at the BeoSound 9000 CD player that is installed in the restaurant.

After visiting and booking the CD player into our service department we found out that the replacement CD mechanism is no longer available. We had recently traded in a BeoSound 9000 from another client. We discussed the option to trade in the CD player for a this newer model to keep with the design and feel of the CD player that hangs on the wall in the restaurant.

The restaurant includes a BeoSound 9000 mounted on a wall bracket horizontally with a pair of Silver BeoLab 4000 speakers either side. A stunning installation.

Bang & Olufsen have discontinued support for their CD players and thus replacement CD laser optics are no longer available from them. If you would like any support or service to your audio systems, please don’t hesitate to contact us.